Vision. Passion. Purpose.Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Vision. Passion. Purpose.News
Interested in knowing the latest in our ongoing quest to deliver return on customer investment?
Check up on the buzz about Sitel below:
Sitel Named “Top Call Centre and Customer Management Vendor”
September 8th, 2010 In the News
As featured on callcenterhelper.com
Money Talks: Tying Employee Compensation to the Customer Experience
September 7th, 2010 In the News
Companies with a real interest in customer centricity link compensation to customer satisfaction and experience improvements
Sitel es nombrado “Mejor Proveedor de Call Center y Gestión de Clientes”
August 23rd, 2010 Press Release
Se publicaron los resultados de la encuesta Global Services 100; Por sexto año Sitel está en la lista de los mejores
Sitel Named “Top Call Center and Customer Management Vendor”
August 19th, 2010 Press Release
Global Services 100 Survey Results are in; For the Sixth Year Sitel is on the Top List
Sitel Expands Starkville-based Call Center by 400 Jobs
August 12th, 2010 Press Release
New Positions Created to Meet Increased Demands of Three Major F100 Customer Wins
Home (Office) Making
July 6th, 2010 In the News
By Brendan B. Read, Senior Contributing Editor
Frost & Sullivan Recognises Sitel with Customer Value Enhancement in Contact Centre Outsourcing Award for EMEA
July 6th, 2010 Press Release
Prestigious Award Underscores Sitel’s Accomplishments in the Contact Centre Outsourcing Industry
Sitel’s Exeter Facility Awarded Best Retention Strategy in the South West Contact Centre Awards 2010
July 5th, 2010 Press Release Sitel Continues to Collect Accolades for Achievement in the Contact Centre Industry
Which Shore to Land On
June 30th, 2010 In the News
By Brendan Read
A Customer Experience Case Study
June 14th, 2010 Press Release
CSG Systems, Sitel and a shared client partner will discuss how to successfully leverage multi-channel interactions at IQPC 11th Annual Call Center Week
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