Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Event Calendar

Sitel presents, speaks, exhibits, participates and conducts many contact center outsourcing events around the world.

Come meet with Sitel representatives and learn how you can maximize your return on customer investment.

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Debt Connection Symposium & Expo 2010

September 14, 2010 - September 16, 2010     Red Rock Hotel   •   Las Vegas, Nevada
The Debt Connection Symposium and Expo 2010, Roads to Recovery - focuses on networking and connecting with clients, service providers, product suppliers, agencies, attorneys - at a whole new level. In addition to hearing presentations from a high-caliber faculty, a key ingredient of the Debt Connection Symposium and Expo concept is to have an opportunity to meet peers and other industry professionals, as well as finding new products and services that might make your job easier, more efficient and productive.

inContact User Conference 2010

September 20, 2010 - September 23, 2010     Marriot City Center   •   Salt Lake City, Utah

The ICUC 2010 user conference is designed to help you become a call center superhero by giving you the information and insights you need to find the perfect balance of profit and what will serve your customers best. Sitel's Kathryn Ashton (Director of HomeShore) will be speaking on the topic of "eLearning & Coaching: Building an Empowered Workforce" on both Tuesday September 21st and Wednesday September 22nd.